1. Introduction
We take your privacy seriously. This notice explains how we handle your personal information when you visit our website, use our services, or contact us.
2. Information we collect
We collect various information depending on your interaction with us. This may include:
- Contact details (name, email, phone number)
- Communication details (content, metadata of emails and messages)
- Customer relationship details (names, job titles, classifications)
- Service data (employment information, case management details) for HRMS, Aaraf Immigration Lawyers, and visa services
- Transaction data (purchase details)
- Usage data (IP address, browsing activity)
3. Why we use your information
We use your information for various purposes, always with a lawful basis:
- Running our website and services: Processing orders, providing services, invoicing, and record-keeping.
- Communication and relationships: Managing customer relationships, communication (excluding marketing), support services, handling complaints.
- Marketing (with your consent): Sending marketing communications via email, SMS, post, or phone.
- Research and analysis (with your consent): Analyzing service usage and overall business interactions.
- Security and legal compliance: Protecting our services, preventing fraud, managing risks, complying with legal obligations.
4. Sharing your information
We may disclose your information to:
- Our group companies
- Insurers and professional advisors
- Hosting service providers
- Suppliers and subcontractors (limited access)
- Payment service providers (for processing payments)
- Selected third-party suppliers (for marketing purposes, but they will have their own privacy policies)
- As required by law or to protect vital interests
5. International transfers
Your information may be transferred within the UK and EEA (European Economic Area) based on adequacy decisions. We cannot control how others use information transmitted over the internet.
6. Retaining your information
We only keep your information for as long as necessary for the purpose we collected it for.
7. Security of your information
We take steps to protect your information from unauthorized access, use, alteration, or destruction.
8. Your rights
You have several rights under data protection law, including:
- Accessing your information
- Correcting inaccurate information
- Requesting deletion of your information
- Restricting processing of your information
- Objecting to processing of your information
- Data portability (transferring your information)
- Complaining to a supervisory authority
- Withdrawing your consent (where applicable)
9. Third-party websites
Our website may link to third-party websites with their own privacy policies.
10. Updating your information
Please let us know if your information needs to be updated.
11. Changes to this notice
We may update this notice. Please check this page for changes.
12. Our details
Aaraf Immigration Lawyers
35 Westbury Avenue, London N22 6BS
Web: www.aaraflaw.co.uk
Email: contact@aaraflaw.co.uk
Phone: 0203 442 0292